FAQ
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Refund
Once we receive the returned item, refunds are processed within 5–7 business days. You’ll receive a confirmation when it’s completed.
Refunds are issued to your original payment method. Depending on your bank, it may take 3–5 days for the funds to appear.
Yes, if your item arrives damaged or defective, please contact us within 7 days. We’ll arrange a replacement or offer a full refund at no extra charge.
Delivery
We offer free delivery on all orders across India. No additional shipping fees will be applied at checkout.
Standard delivery takes 5–7 business days. For express shipping, it usually takes 2–3 business days. Delivery times may vary based on location.
Yes, once your order is shipped, you’ll receive a tracking number by email or SMS to monitor your package’s progress.
Shipping & Returns
To return an item, please contact our customer support within 7 days of purchase. Ensure the item is unused and in its original packaging. We will arrange for our delivery partner to collect the product from you.
If you receive an incorrect item, please contact us within 7 days of delivery. We’ll arrange for a replacement at no additional cost.
Once we receive your returned item, processing typically takes 5–7 business days. You’ll receive a confirmation once your return is complete.
Payment
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular wallets. All transactions are securely processed.
Yes, a receipt will be emailed to you after your payment is processed. You can also access your order history in your account for future reference.
Yes, your payment information is secure. We use SSL encryption and comply with PCI-DSS standards to protect your data during transactions.